Enrolling Customers

First, Ask This Question

Have you considered sharing the patches with others, or are you thinking of them for personal use only?

✔️ If they reply, "Yes, I plan to share."

Suggest they enroll as a Brand Partner from your website: LifeWave.com/username > JOIN

✔️ If they reply, “I want to try them for myself first."

Suggest that they enroll as a Customer from your website: LifeWave.com/username > SHOP

NOTE

Customers can also enroll by calling Customer Service. You can 3-way them in or they can call on their own. Either way, they will be asked for your I.D.#

Enhanced Customer Program

Preferred Customer (PC)

Loyalty Samples 

PCs who maintain a Monthly Subscription Order (MSO) containing BV earn free product samples after key milestones:

3 Months – Y-Age Aeon 10-patch sample pack, delivered in their 4th-month MSO
6 Months – Y-Age Glutathione 10-patch sample pack, delivered in their 7th- month MSO (In Canada, they receive Renew)
9 Months – Silent Nights 10-patch sample pack, delivered in their 10th-month MSO
12 Months – Full-size regular sleeve* or single Alavida item, delivered in their 13th-month MSO (*excludes X39 or X49)

Perks for PCs

Wholesale Pricing & Subscription Savings – Up to 30% off products, delivered monthly
Grace Period – Up to two missed months within a 12-month period without losing progress

Preferred Customer Plus (PC+)

For $25 annually, PC+ members unlock the next level of loyalty rewards, enjoying a free sample with every MSO.

Wholesale Pricing & Subscription Savings

Up to 30% off products, delivered monthly

Monthly Sample Rotations

PC+ Members will now receive 12 months of LifeWave’s most popular products each month for 11 months with their MSO. On their 12th MSO, they pick a full sized regular sleeve* or Alavida item as a thank-you for their loyalty. (*Excludes X39 & X49)

Share Program

A PC+ has a Referral link located in their Back Office. The more customers they refer, the more product credits they can earn!

Each month, PC+ members have two ways to earn $100 in product credit

Refer 3 customers with a qualifying order
Refer 2 customers and place their own qualifying MSO order

If you’re looking for ways to help your customers transition into a Brand Partner role, the PC+ program is the perfect first step.

A PC+ also benefits from having access the following:

Pre-Populated Cart Builder
LifeWave's free In-Touch App

Download the booklets below to learn more about either the PC program or the PC+ program,

NOTE

A PC can miss or skip up to two months within a 12-month period without consequence. However, if a preferred customer misses/skips a 3rd month in a 12-month period,

the order count will reset to 0.

One PC account will only receive 4 samples in total.

The loyalty sample will not reset when they back to the monthly subscription order.

After the PC receives the 4th loyalty sample, thy will receive no further loyalty samples.

For PC program: Each reward sample is received only once during the year,

so previously received samples will not be resent.

After Enrolling a Customer: What to Do

Networking is more about 'farming' than it is about 'hunting'. It's about cultivating relationships. ~ Dr. Ivan Misner

Call or text your new Customer once a week for the first month. Continue to stay in touch after the first month by educating your Customers on the benefits of the X39 and about the phototherapy technology. The process of gradual and gentle education really works.

❤️️ Send your new Customer a Welcome Letter ASAP

Scroll down this page for the Customer Welcome Letter
Copy & paste into an email ... then personalize

❤️️ Have a conversation with your new Customer ASAP

Ask if they saw your Welcome Letter (it might have gone into Junk mail)
Ask if they have any questions
Ask if they'd let you know when their product arrives because you'd like to offer a few getting started helpful Tips for wearing the patch(es)

❤️️ Introduce your new Customer to our product-only website

LiveYoungerProducts.com
Explain why the HEALTH BENEFITS TRACKER is so valuable
Emphasize the value the weekly PRODUCT ZOOM

Customer Welcome Letter

COPY & PASTE this letter into the body of your email. Personalize & send.

Dear ________,

Welcome to LifeWave. I’m glad you’ve decided to become a Preferred Customer and experience what the phototherapy patches can do for you. Since 2004, LifeWave has been helping people worldwide realize their greatest potential.

WHILE WAITING FOR YOUR ORDER TO ARRIVE

Download the X39 Health Tracker (click here) Establish a baseline. Track your before and after results
Explore LiveYoungerProducts.com to learn more about the products and technology
Explore the company’s website: LifeWave.com
To track your order go to LifeWave.com > click Sign In (top right-hand corner) > Enter your Username & Password. You can also manage your Monthly Subscription Order from your Back Office.

BE SURE TO SAVE THE FOLLOWING INFORMATION

ID _______________
Username ________
Password ________

The LifeWave mission is to help people feel better, look younger and lead more joyful lives.

Here’s to living younger… longer.

___________ (your name)

___________ (your phone number)

USA Customer Service: 1(866) 202-0065

Weekdays 7 am – 6 pm (Mountain Time)

Train HOW to Train = Show or Point the Way

ENROLLING CUSTOMERS

First, Ask This Question

Two Methods for Enrolling Customers