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CUSTOMERS: Money-back Guarantee

CUSTOMERS MONEY-BACK GUARANTEE

Effective as of December 21, 2020

From Policy & Procedures: page 26, Sections 7.8 through 7.13


💎  FOR INITIAL (FIRST-TIME) ORDER ONLY   

  • 90-day money-back guarantee is ONLY applicable on the initial (first-time) order on a given LifeWave Retail or Preferred Customer’s account 
  • A full refund (excluding shipping costs)
  • Return of unused product or packaging is not required

HOW TO REQUEST A REFUND

  1. Request for a refund of the pertinent order must be received by LifeWave within 90 days of the original shipping date
  2. Email or call Customer Service to request a refund: customerservice@lifewave.com OR 1-866-202-0065 


💎 FOR SECOND & SUBSEQUENT ORDERS  

  • 30-day money-back guarantee applies to all orders after the initial (first-time order) second and subsequent orders on a given LifeWave Retail or Preferred Customer account
  • A full refund (excluding shipping fees)
  • Return of product in the resaleable condition is required (i.e. unexpired, unopened, undamaged, etc.)  

HOW TO REQUEST A REFUND

  1. You must receive an RMA # BEFORE returning the product. Only packages with an RMA number will be processed for a refund.  (RMA = Return Merchandise Authorization)
  2. Request for a refund of the pertinent order must be received by LifeWave within 30 days of the original shipping date
  3. Call or email Customer Service to request a refund AND to receive an RMA number: customerservice@lifewave.com OR call 1-866-202-0065


Policy & Procedures, Sections 7.8 through 7.13 

  • https://secure.lifewave.com/pdfs/policies/LW-POLICYANDPROCEDURE-EN%20R01.pdf

This website is owned and managed by LifeWave Independent Distributor, Judy Daniel (Botz) ID: 1016246. Copyright © 2021 Stem Cell Activation Patch - All Rights Reserved.


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