Historic Breakthrough in Affordable Stem Cell Technology
CUSTOMERS MONEY-BACK GUARANTEE
Effective as of December 21, 2020
From Policy & Procedures: page 26, Sections 7.8 through 7.13
💎 FOR INITIAL (FIRST-TIME) ORDER ONLY
- 90-day money-back guarantee is ONLY applicable on the initial (first-time) order on a given LifeWave Retail or Preferred Customer’s account
- A full refund (excluding shipping costs)
- Return of unused product or packaging is not required
HOW TO REQUEST A REFUND
- Request for a refund of the pertinent order must be received by LifeWave within 90 days of the original shipping date
- Email or call Customer Service to request a refund: customerservice@lifewave.com OR 1-866-202-0065
💎 FOR SECOND & SUBSEQUENT ORDERS
- 30-day money-back guarantee applies to all orders after the initial (first-time order) second and subsequent orders on a given LifeWave Retail or Preferred Customer account
- A full refund (excluding shipping fees)
- Return of product in the resaleable condition is required (i.e. unexpired, unopened, undamaged, etc.)
HOW TO REQUEST A REFUND
- You must receive an RMA # BEFORE returning the product. Only packages with an RMA number will be processed for a refund. (RMA = Return Merchandise Authorization)
- Request for a refund of the pertinent order must be received by LifeWave within 30 days of the original shipping date
- Call or email Customer Service to request a refund AND to receive an RMA number: customerservice@lifewave.com OR call 1-866-202-0065
Policy & Procedures, Sections 7.8 through 7.13
