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CARE: On this page, you will find...


  • Care = Follow-Up 
  • The Power of the 3-Way Call
  • Objections = Questions in Disguise
  • Success Tips

Care = Follow-Up

Follow-Up after video is viewed

When you sent the video via InTouch, you will receive an ALERT to inform you when they've watched the video.  


Follow-up when you receive the Alert that the video is being viewed

  • Take appropriate action ... AFTER they've watched the 3-minute video. 

Ask questions

❏  What interested you the most?  

❏  On a scale of 1 to 10, with 10 being the highest, how would you rate your current interest level?  

❏  What would it take to get you to a 10?

Answer questions

Answer questions and  take appropriate action

  • If they're ready, invite them to become a Customer or Distributor or...
  • Send them additional information: the science or another video depending on the person's interest/curiosity 
  • A favourite follow-up video: InTouch > Share > Science Section: "LifeWave X39 Technology" (18 minutes)


Do a 3-way call with your Sponsor (or someone in your Upline), but only if their interest level is a 7 or above (on a scale of 1-10)

  • Scroll down ⬇ to learn about the Power of the 3-Way Call

Objections = Questions in Disguise

Once you truly understand their concerns, try using this formula:

FEEL...FELT...FOUND...  

  • I understand how you FEEL...
  •  I FELT the same way too… (Let them know that you once shared similar feelings. This validates their concerns and helps them better identify with you)  
  • And this is what I FOUND… (Now that you've established rapport, you can more easily share your knowledge and experience)

The Power of the 3-Way Call

WHY do 3-way calls?

WHEN to do a 3-way call

WHEN to do a 3-way call

The 3-way call is all about 3rd party validation. No one knows why a 3-way call works. They just do. Time after time after time.


Some people need a little information to make a decision. Other people need lot of information. And others somewhere in between. 


Success Tip

Your responsibility is to provide enough information for people to make an informed decision. ~ The Getting Started Guidebook


NOTE: Three-way calling is a valuable tool... It's a valuable tool as long as it's used at the appropriate time. In our collective twenty years, we have always avoided 3-way calling as the first contact with a prospect. 

~ Todd Falcone

WHEN to do a 3-way call

WHEN to do a 3-way call

WHEN to do a 3-way call

★ 1. PRIOR to your Prospect enrolling

Your prospect has watched at least 1 or 2 videos, likes what they've heard, but they have some reservation

  • Their interest level is a 7 or above (on a scale of 1-10), but they're not yet ready to enroll. 


Once their questions and concerns have been successfully answered by your Sponsor, invite them to become a Customer or Distributor

  • Your Guest may request more information after the 3-way call in order to make an informed decision


2. AFTER your Prospect has enrolled

Sometimes a person enrolls as a Distributor or Customer after watching the first video you send them. If that is the case, enroll them right away. However, be sure to introduce them to your Sponsor or Upline ASAP.

HOW to invite to a 3-way call

HOW to invite to a 3-way call

HOW to invite to a 3-way call

Here's what you might say to a serious prospect:  


  • "You're asking some really good questions, and as I told you, I’m still very new to all this. But I know someone who has been at this longer than I have and can answer your questions. Let me see if I can get him or her on the phone with us right now." ~ The Yarnells  


Note: You can also pre-arrange a 3-way call.

WHAT is your role?

HOW to invite to a 3-way call

HOW to invite to a 3-way call

Your role is easy.

  1. Introduce & edify your Sponsor  
  2. Introduce your Guest
  3. Mute yourself. Then listen & learn!  
  4. Set a time for the next 'meeting' (phone call/Zoom etc) 

Click for details about these 4 steps

Connecting 3 people on a cell

Connecting 3 people on a cell

Connecting 3 people on a cell

Practice making a 3-way call with your sponsor and a willing friend. 


1. Phone the first person

2. After the call connects and you greet the first person, touch the '+ symbol' (labeled 'Add Call')

3. After touching that, the first person is put on hold. Call the second person... 

  • You can dial the second number by typing it in or select from your phone’s contacts

4. Then, click the Dial button   

5. Touch the Merge or Merge Calls icon and all three of you will be on the call together 

6. Touch the End Call icon to end the conference call

Kai Jacobson: On 3-Way Calls

Connecting 3 people on a cell

Connecting 3 people on a cell

 


📞 3-WAY CALLS with Kai Jacobson (#259)   


How to listen

These replays are from our pre-Zoom days when we had conference calls:


  1. Dial (605) 313-4103  
  2. When prompted enter 236425  
  3. Then enter the reference # of the call  (#259)  

Objections = Questions in Disguise

Psychology 

Network marketing is a crash course in human behaviour (others & our own). People think and process new information in different contexts. However, four objections have endured over the decades.   


The 4 Classic Objections 

Don't be surprised or unprepared if you happen to hear one of the following objections: 

  • It costs too much    
  • I don't have the time   
  • I'm not a salesperson 
  • I don't like network marketing       


Great Phrases 

Practice using one or more of these phrases to reply to an objection: 

  • Feel...Felt...Found...  
  • Tell me why...  
  • Tell me more about that...    
  • Say more about that...  
  • I'm curious.  
  • Say more about that...  

David Itkow: Handling Objections

📞 HANDLING OBJECTIONS with David Itkow (#262) 


These replays are from our pre-Zoom days when we had conference calls:    

How to listen 

  • Dial (605) 313-41032   
  • When prompted enter 236425   
  • Then enter the reference # of the call  (#262)

Success Tips

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