CARE = Follow-Up

CARE enough to Follow-Up!

If you sent the video via InTouch, you will receive an

ALERT to inform you when they open and watch the video 

FOLLOW-UP... and take appropriate action ...AFTER they've watched the 3-minute video. 

💎  ASK QUESTIONS

❏  What interested you the most? 

❏  On a scale of 1 to 10, with 10 being the highest, how would you rate your current interest level? 

❏  What would it take to get you to a 10?

💎  ANSWER QUESTIONS 

Answer questions and take appropriate action:

• If they're ready, invite them to become a Customer or Distributor
• OR....send additional information (i.e. the science section)
• OR video(s).  For a good follow-up video: InTouch > Share > Science Section: "LifeWave X39 Technology" (18:38 minutes). This video is also on our team website: https://j.mp/3w8A0Wz
• OR... do a 3-way call. 

💎 WHEN TO DO A 3-WAY CALL?

• After they have watched at least one or two of the LifeWave videos 
• When their interest level is 7 or above, but they're not yet ready to enroll.
• Once you (and/or your upline) have successfully answered their questions and concerns, invite them to become a Customer or Distributor.

💎 WHEN TO SEND AN X39 SAMPLE

If they're not yet ready to enroll after watching the video(s), sending an X39™ Sample Gift can be a powerful next step to keeping them engaged. 

💎 HANDLING OBJECTIONS: FEEL...FELT...FOUND...Objections are usually just questions in disguise. Once you understand their concerns, you can truly say: 

•  I understand how you FEEL...
• I FELT the same way too… (Let them know that you once shared similar feelings. This validates their concerns and helps them better identify with you) 
• And this is what I FOUND… (Now that you've established rapport, you can more easily share your knowledge and experience)

💎 THE 3-WAY CALL

Practice, learn and do 3-way calls with your Upline.

WHAT IS THE PURPOSE? 

A 3-way call is about your sponsor and your guest having a 2-way conversation. (It's not about the three of you having a conversation.)

YOUR ROLE DURING A 3-WAY CALL IS SIMPLE: 

• Introduce & edify your Sponsor
• Introduce your Guest 
• Mute yourself
• Then listen & learn!

So what happens next? 

How does the team approach work? Three-way calling is a valuable tool, as long as it is used at the appropriate time. In our collective twenty years, we have always avoided three-way calling as the first contact with a prospect. 

When is the best time for a 3-way call? 

A 3-way call is most effective after someone has seen a video... likes what he or she has heard... but still has some reservations (i.e. interest level is 7 or above on a scale of 1-10). 

We cannot emphasize this enough!

The best time is after someone has seen at least one or two company videos. 

Here's what you might say to a serious prospect:

• "You're asking some really good questions, and as I told you, I’m new to all this. But I know someone who has been at this longer than I have and can answer your questions. Let me see if I can get him or her on the phone with us right now."

Note: The above information is from Your First Year in Network Marketing  by Mark Yarnell and Rene Reid Yarnell

💎  LIVEYOUNGER CONFERENCE CALL REPLAYS

1. Dial (605) 313-41032
2. When prompted enter 236425
3. Then enter the reference # of the call you want

📞 3-WAY CALLING

• Kai Jacobson (#259) 

📞 HANDLING OBJECTIONS

• David Itkown (#262)
• Objections = questions in disguise.